The City of San Jose retained RSG in 2024 to establish and administer a uniform Relocation Assistance Program. RSG reviewed the City’s existing relocation policies and resources related to the Housing Crisis Act (Senate Bill or “SB” 330) and Ellis Act to enact improvements that streamline the City’s implementation of both laws. For the Housing Crisis Act, RSG drafted comprehensive Developer Guidelines that explain SB 330 relocation and replacement housing requirements. They outline the City process that developers must follow to demonstrate compliance and obtain a building permit. As a companion document, RSG drafted Standard Operating Procedures to explain internal policies and procedures related to SB 330 to City staff. RSG also drafted standard relocation notices, claim forms, and claim database. For the Ellis Act, RSG drafted Relocation Procedures that explain requirements and procedures to City staff and consultants. RSG also made suggestions to improve existing City forms based on our experience implementing relocation for other clients. The draft guidelines are currently being reviewed by City staff
RSG provides ongoing relocation consulting services on an as-needed basis. If a property owner or developer will displace a tenant, the City can call on RSG to serve as a relocation coordinator. RSG will interview tenants to survey and analyze their relocation needs to comply with the City’s Ellis Act Ordinance and the Housing Crisis Act. RSG will also draft relocation plans and notices required by law. Upon approval of the final Relocation Plan for a project, RSG will provide status updates, prepare relocation documents, conduct a Housing Valuation Study to determine comparable rents, provide comparable referrals, coordinate tenant counseling needs, and process relocation payment claims.